Have you forgotten the password for your Account? Then you can request it by following this link and clicking on 'Forgotten password'. Then fill in the form and you will receive an e-mail with a new password. You can then change it on your account page.

We don't like a lot of unwanted e-mails either. Only essential emails like warehouse processing, shipping packaging and tracking details. Four or Five emails only within 20 days of the order. The last email is about the review over the product you have purchased.

You can message or chat with us from our HELPDESK or email us using the form from contact us page. 

No, we don't have a minimum order value.

You can register or checkout as a guest but in order to place an order we need your first name, last name, phone number (in case of any question), and email address ( For order update, tacking). Please note disposable emails and phone numbers are not accepted.

Yes, we charge a Delivery Fee.

Prior receiving shipping confirmation, generally yes but for Cancellation and Refund refer to Terms & Conditions - Cancellation and Refund section

Ultimately, you can refuse the package and it will be returned back to the same warehouse. Refused packages are processed as general returns and are subject to restocking and handling fees. 

How to place an order?

We have several payment options and shipping methods. You can create a personal account with us and save your information on the site, which makes it easier for your next order. Below you will find more information about these topics.

Can I order without a account? Yes, procced with the quest checkout instead but it is recommended to create an account since customers can do a lot from their accounts, such as posting additional updates and comments to their order history, uploading images in case of damaged goods, or canceling orders and managing rewards points. 

The amount will be refunded back to your account. Refund takes up to 5-7 business days from the date of refund to reflect on your bank account.

We don't like a lot of unwanted e-mails either. Only essential emails like warehouse processing, shipping packaging and tracking details. Four or Five emails only within 20 days of the order. The last email is about the review over the product you have purchased.

No, we don't have a minimum order value.

You can register or checkout as a guest but in order to place an order we need your first name, last name, phone number (in case of any question), and email address ( For order update, tacking). Please note disposable emails and phone numbers are not accepted.

If your gift card cannot be redeemed for unknown reasons, please contact us or visit our helpdesk.

Yes, we charge a Delivery Fee.

Prior receiving shipping confirmation, generally yes but for Cancellation and Refund refer to Terms & Conditions - Cancellation and Refund section

Ultimately, you can refuse the package and it will be returned back to the same warehouse. Refused packages are processed as general returns and are subject to restocking and handling fees. 

In order to estimate delivery options and charges, please add the item to your shopping cart, then go to shopping cart and click on "estimate shipping" tab and fill in the form. Please see the screenshot below

Do you charge for the delivery?