Certified-Parts.com Warranty and Exchange Policy

Warranty

  • Warranty Coverage and Duration

    The Certified Parts Store's "Standard Warranty" covers only the sold replacement parts over the period of 12 months (365 Days) from the date of the order was shipped. The Certified Parts Store's Extended Warranty covers only the sold replacement parts as after "Standard Warranty" on the part expires. The duration of the store's "Extended Warranty" varies from category to category and may last for up to 36 months. The Certified Parts Store's "Extended Warranty" is also sold as add-on warranty in addition to the stores' sold parts' existing warranty. The add-on "Extended Warranty" can be purchased for up to 36 months.

  • Standard Warranty

    If the part is defective, the store will provide a replacement of the defective part at no charge including shipping and handling costs. If the store will fail to provide the correct replacement part within a reasonable time frame, the store will issue a complete refund of the original purchase price.

    If you need to initiate a wrranty claim you can file a claim directly here from the link below or contact us to clearify any questions by creating a support ticket

  • Extended Warranty

    If the part is defective, the store will provide a replacement of the defective part; however, customer will pay for the shipping postage dues.

    If the store will fail to provide the correct replacement part within a reasonable time frame, the store will issue a complete refund of the original purchase price.

Exclusions

  • What is Not Covered

    This warranty does not cover any problem that is caused by abuse, misuse, or an act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Other Costs

    The warranty doesn’t extend to the installation, labor or any other costs that may arise because of the failure of the part.

  • Requesting Service (Filing Claim)

    In order to be eligible for service under this warranty you must contact customer support, provide proof of purchase and request a replacement.

  • Your Rights Under State Law:

    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.


    Last Updated: March 16, 2018